Support

How can we help?

Contact Ultracode Apps, the operator of Instaseer, for account, billing, report and privacy help.

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Send a support request

Do not include passwords, reset codes, full card numbers or Instagram login details.

Instaseer is operated by Ultracode Apps in Thailand.

Contact support

Use the support form on this page for help with your account, billing, a report or a privacy request. You receive a reference for every request, and we reply to the email address you give us.

Help us find your request

Use the email address associated with your Instaseer account. Include the affected report or order reference, what you expected and what happened. For a billing question, include the charge date and receipt reference.

Do not send your password, password-reset code, full card number or Instagram login details.

Billing and privacy

Review our refund policy, privacy policy and terms of service. To cancel a renewal, use your account’s billing portal or contact support. Existing purchases retain their agreed terms.